Important Notice: This Privacy Policy describes how EmoFlix ("we", "us", or "our") collects, uses, and shares information when you use the EmoFlix video streaming application (the "App"). By using the App, you agree to this policy.
EmoFlix is designed to provide video streaming services while respecting user privacy. This policy outlines our practices regarding your information.
1. Information We Collect
We collect information to provide and improve our service.
1.1 Information You Provide
- Account Information: Such as your email address and password if you create an account.
- Preferences: Settings and content preferences you select.
- Communications: Information from your communications via in-app feedback.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Interaction details including videos watched, search queries, watch history, and preferences.
- Log Information: Technical logs including IP address, app crashes, and system activity.
- Location Information: General location data (derived from IP address or device settings) for content localization and analytics. We do not collect precise GPS location without clear consent.
Note: EmoFlix does NOT access your personal files, contacts, or sensitive data without explicit permission. We only process information necessary for the App's functionality.
2. How We Use Your Information
| Purpose | Information Used | Basis |
|---|---|---|
| Provide and maintain the streaming service | Account data, device information | Contractual necessity |
| Personalize content recommendations | Viewing history, preferences | Legitimate interest / Consent |
| Analyze and improve service performance | Usage data, diagnostic logs | Legitimate interest |
| Ensure security and prevent misuse | Device identifiers, usage patterns | Legitimate interest |
| Comply with legal obligations | Relevant user data | Legal compliance |
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data in specific circumstances:
3.1 Service Providers
We engage trusted third-party vendors for essential services like data hosting, analytics, and content delivery. They are contractually bound to protect your data.
3.2 Legal Requirements
If required by law, regulation, or valid legal request (e.g., court order).
3.3 Business Transfers
In connection with a merger, sale of assets, or acquisition, subject to confidentiality agreements.
3.4 Aggregated Data
We may share aggregated or anonymized usage data that cannot identify you for analytical or business purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no electronic transmission or storage method is 100% secure.
5. Data Retention
We retain your information only as long as necessary:
- Account Data:
- Retained until you delete your account. Some data may be kept longer if required by law.
- Viewing History & Preferences:
- Retained to personalize service but can be cleared by you at any time.
- Usage Analytics:
- Anonymous data retained for up to 36 months to improve service.
- Log Data:
- Retained for up to 12 months for security and troubleshooting.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information.
6.1 Your Rights
- Access: Request a copy of your personal data.
- Correction: Update inaccurate information.
- Deletion: Request deletion of your data.
- Restriction: Limit how we process your data.
- Objection: Object to certain processing.
- Portability: Receive your data in a machine-readable format.
6.2 In-App Controls
- Adjust recommendation settings
- Clear viewing and search history
- Manage notification preferences
- Delete your account
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
EmoFlix is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If we learn we have done so, we will take steps to delete it.
9. Third-Party Links and Content
The App may contain links to third-party websites or display third-party content. This Privacy Policy does not apply to those third parties.
10. Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes by posting the updated policy within the App and updating the "Last Updated" date. Your continued use constitutes acceptance.